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http://www.51fss.com/Cpo.html
MERIT PROMOTION AND PLACEMENT ANNOUNCEMENT
KOREAN NATIONAL POSITION
CIVILIAN PERSONNEL OFFICE OSAN AIR BASE
ANNOUNCEMENT NUMBER: OAB-NAF-010-17 OPENING DATE: 22 Mar 17
CLOSING DATE: 30 Mar 17
POSITION TITLE AND GRADE: Recreation Assistant (Leisure Travel), KGS-0189-04 (Full-Time-2 Positions)
SALARY: Between 13713 –19568 won per hour. (Total hourly compensation when quarterly bonuses are included)
DUTY LOCATION: 51 FSS/Info Tickets and Travel, Osan AB.
AREA OF CONSIDERATION: All current USAFK employees assigned within 51 FSS/Info Tickets and Travel, Osan AB (Priority Group 5).
NOTE: Newly hired NAF employees are required to serve no less than one year in the position to which they are initially hired before they can voluntarily accept any other position unless approved by the management.
MAJOR DUTIES: The purpose of this position is to serve as an operations assistant to the Leisure Travel Program Supervisor and a focal point for Leisure Travel operations with responsibility for providing assistance to the Tours and Travel Supervisor for smooth Leisure Travel operation. Performs travel agency duties, completes paperwork for tour registration, including handling money, issuing receipts, refunds, and transfers, counsels customers in person or via telephone regarding tourist attractions and ITT tour itineraries throughout the ROK. Ensures that tour sign-up and all related paperwork and customer relations are accomplished, advises supervisors of trends, problems, suggestions, and customer feedback. Prepares various office forms to account for cash flow, customer statistics, and brochure distribution. Maintains adequate supplies of all brochures acquired from various tourist attractions and facilities; plus maintains businesslike, customer-oriented atmosphere. On occasion work up at Incheon Airport selling bus tickets to people arriving to the Republic Of Korea for the Incheon/Osan shuttle bus various days and hours and insuring that all tickets and money is accounted for. Occasionally serve as a tour guide for various ITT trips discussing history, facts, and things to do at the locations in English. Requires computer skills such as windows and word processing. Must be able to communicate clearly, effectively and be able to read, speak and write English. Must be able to deal with U.S. Service Members, DoD civilians, Contractors and their dependents insuring that they are provide with the quality customer care they come to expect. Performs other duties assigned as needed.
MINIMUM QUALIFICATION REQUIREMENTS:
EXPERIENCE: One year of general experience
GENERAL EXPERIENCE: Progressively responsible work which indicates ability to acquire the knowledge, skills, and abilities (KSAs) needed to perform the duties of the position to be filled.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Successfully completed education of two years above the high school level in a ROKG authorized or recognized college, university may be substituted for the experience required at grade KGS-4.
ENGLISH LANGUAGE COMPETENCY: 1. The American Language Course Placement Test (ALCPT) score of 60 or above and successfully passing the English Comprehension Interview (ECI) is required.
2. The Test of English as a Foreign Language (TOEFL) score of 430 or higher the Test of English for International Communication (TOEIC) score of 450 or higher may be substituted for ALCPT requirement. Applicant must submit the TOEFL/TOEIC official copies of test score. TOEFL and TOEIC scores are valid for two years from the exam date.
REQUIRED KNOWLEDGE, SKILLS AND ABILITY:
a. Ability to operate personnel computer system including windows and word processing.
b. Ability to deal with all customers.
c. Ability to communicate effectively orally and in writing.
EQUAL OPPORTUNITY STATEMENT: Osan AB is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, creed, color, lawful political or other affiliation, marital status, sex, age or national origin or handicap.
EMPLOYMENT POLICY: It is the policy of USFK to employ based on qualifications and merit. No employee may request, offer, or accept a gratuity in exchange for employment or promotion within USFK, nor may they interfere with applicants exercising their rights to apply for consideration. Any employee found guilty of these practices will be subject to removal from USFK employment. Anyone aware of acts or omissions contrary to this policy is urged to immediately contact the servicing CPO or Osan Air Base Civilian Personnel Officer, telephone: 784-6706.
HOW TO APPLY: All current employees assigned within 51 FSS//Info Tickets and Travel desiring consideration must complete an In-Service Placement Application Form at http://51fss.com/cpo.html, and forward it through e-mail to knstaffing@us.af.mil or Osan Civilian Personnel Office, Bldg 936, Room 112, 51 FSS/FSMCXKN, APO AP 96278-2065.
ADDITIONAL INFORMATION: For more information on Korean National employment program, please contact Civilian Personnel Office, at 784-6862 or (031) 661-6862.
YI, YONG CHA
Chief, KN Staffing Section
Civilian Personnel Office